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FAQs

WHEN WILL MY ORDER ARRIVE?

All orders are dispatched from our warehouse within 2-4 Business days and will be sent Royal Mail First class.

MY ORDER IS WRONG WHAT DO I DO?

If your order is wrong, please fill out the 'returns form' found within your parcel. Additionally, we ask that you also email (clothing@no1cubs.co.uk) with your order number for us to solve the issue promptly for you.

HOW DO I WASH/ MAINTAIN MY GARMENTS?

Please refer to the washing instructions found within the inner seam of your garment. As a general guide we suggest washing inside out and on a 30 degree heat with like colours.

THE ITEM I WANT IS OUT OF STOCK, WHEN WILL IT BE BACK?

We release products periodically and monitor stock levels daily. Rest assured it should be back in stock shortly! Follow our social media for updates.

RETURNS

Online orders can be returned or exchanged within 14 days of receiving the parcel, providing they are in original resalable condition. Please return to:

No.1 Cubs Ltd.

Unit 4

Travail Business Park,

Normandy Way

Bodmin

PL31 1EU